In the restaurant industry today a quality training program plays a big role in how successful a restaurant is and how it stacks up against the competition. A proper training program ensures that all employees have knowledge required to perform and excel in their roles. Increased confidence and proficiency can maximize productivity and have positive impacts on employee engagement and retention.
While quality training is the solution to many challenges restaurateurs are facing, the path to creating and executing a quality training program can be quite challenging. In the buzzing environment of a restaurant, it can be difficult to set aside the time and resources needed to deliver quality training. This is where elearning can play a big role in optimizing your restaurant’s training initiatives.
Elearning can support and, in some cases, entirely replace in-person training sessions, reading manuals, or watching training videos. It can solve a lot of the top training challenges many restaurant operations teams are facing, when trying to facilitate training.
Below we’ve put together a list of some of the top training challenges restaurateurs are facing, and how elearning can help to solve them.
High Employee Turnover
The restaurant industry has dealt with the issue of high turnover staffing for a long time. It can be really difficult to invest time and money into a training program, especially when your staff keeps leaving!
Solution: Custom elearning can help reduce lost spend on training employees who leave because the single investment in custom online training, can be used over and over again without additional costs.
Time Constraints in a Fast-Paced Restaurant Environment
In the restaurant industry, it can be very difficult to carve out time to train new hires.
With guests constantly coming in and out, it seems like work is non-stop and opportunities to teach are non existent. It may seem easier to let the new employees figure things out on their own or simply learn by watching.
Solution: In-person training takes quite a bit of time and effort. With elearning trainers can reduce or in some cases completely eliminate the time spent creating schedules, booking trainers, rooms, and supplies. With online training all training materials can be accessed online in an instructor-less setting.
Overwhelming Training Material
New restaurant employees are expected to learn an overwhelming amount of information. From guest experience best practices, to new menus, to food safety, there is no shortage of new things to learn! With an overwhelming amount of new information to study it can be difficult to know where to start and how to retain all the new knowledge.
Solution: Elearning provides employees a more engaging, highly interactive training experience. Learning delivered online, can be broken up into bite-sized chunks to help maximize knowledge retention. With features like scenario based learning and gamification, you’re able to create an interactive learning environment that helps learners better retain new knowledge.
Working with Various Learning Styles
The restaurant industry has a very diverse workforce. Employees range in age and experience, which can have a big impact on the way they learn. Creating training programs that work with various learning styles is a huge challenge that may seem impossible to solve.
Solution: An elearning program allows learners to control their pace and complete learning material at a level that they are comfortable with. Elearning gives users the ability to pause and repeat learning content whenever necessary, allowing them to spend extra time on materials they have difficulty understanding.
Elearning can solve some of the top training challenges that restaurateurs are facing when trying to implement a quality training program. With training being a substantial success factor for restaurants, an elearning program can help elevate the training experience and create more successful, efficient employees. If you’re looking to grow and scale your training program, book a time to talk to us !
PS. You can also check out our case study to learn how Learnkit partnered with Earls Kitchen + Bar to improve their training program.
Latest posts by Mitchelle Boyle (see all)
- Step aside Millennials. Generation Z is entering the workforce - August 30, 2016
- 3 ways Outsourcing Elearning Development can reduce training costs - August 17, 2016
- 3 Benefits Digital Assessments can bring to your organization - August 10, 2016