WHAT IS PERSONAL INFORMATION
Personal information means information about an identifiable individual or information that permits an individual to be identified. It does not include business contact information, such as name, title, business address and business telephone number when used for business communications.
Learnkit takes responsibility for maintaining and protecting the personal information under our control. We can be contacted directly by the public with respect to our personal data protection practices, which we review regularly to ensure that we are in compliance with applicable legislation and current best practices. We do not knowingly collect any personal information from children under the age of 13 and the services offered by Learnkit are not intended for use by children.
HOW WE COLLECT, USE AND DISCLOSE PERSONAL INFORMATION
We only collect personal information as required to meet the purposes that we have identified. We do not indiscriminately collect or retain personal information.
Learnkit typically collects personal information that is voluntarily provided by the individual in question. At times, however, personal information is obtained from other sources, such as government bodies or third parties such as employers or other references and service providers, as permitted by law. Where the purpose for the collection of personal information is unclear, you can ask the Learnkit representative with whom you are dealing to provide an explanation of the purpose for the data collection.
Our reason for collecting personal information about an individual is to establish and maintain our contractual or other business relationship with that individual and, more specifically, to facilitate the provision of the online services we provide. We may also use your personal information to:
- Respond to your comments, questions and requests and provide customer service;
- Communicate with you about services, offers and promotions and provide news and information we think will be of interest to you;
- Manage your account and send you technical notices, updates, security alerts and support and administrative messages;
- Monitor and analyze trends, usage and activities;
- Link or combine with information we get from others to help understand your needs and provide you with better service; and
- Carry out any other purpose for which the information was collected.
When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may also allow us to have access to certain social media account information (e.g., name, username, email address, gender) to deliver our content or as part of the operation of the website, plug-in or application.
As appropriate, Learnkit will ask for specific consent to collect, use and disclose personal information, including for the purposes of completing or arranging for the completion of background checks and other searches. Such a request, and your consent to such request may be given in writing or orally. In some cases, consent can be implied through an individual relationship or conduct with us, depending on the sensitivity of the information.
PIPEDA permits Learnkit to disclose personal information to third parties without the affected party’s knowledge or consent to certain parties. Accordingly, we may share personal information about you as follows:
- with consultants and other service providers who need access to such information to carry out work on our behalf, including our legal advisors;
- in response to a request for information from a court, law enforcement agency or other government agency or department if we believe disclosure is in accordance with any applicable law, or as otherwise required by any applicable law;
- if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of us or any third party;
- in connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another entity; and
- otherwise with your consent or at your direction.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Personal information supplied to us is confidential and we do not disclose the information to any third party except with actual or implied consent, or as permitted or required by law. We do not exchange or sell personal information.
Learnkit may use third party service providers from time to time to carry out certain functions for us such as printing, storage, shredding or document scanning. Where we use such outside service providers, we require those third parties to protect personal information in the same manner in which we protect it and to not use or disclose it for any purposes except as directed by Learnkit.
Some of the third parties to whom we may disclose or transfer personal information, may be located outside of Canada, and personal information may therefore be disclosed, transferred, stored (including electronically) or processed outside of Canada for the purposes described herein. By accessing or using our services or otherwise providing information to us, you specifically consent to the processing and transfer of personal information in and to the United States of America (“U.S”). Any personal information which is disclosed, transferred, stored or processed outside of Canada may be subject to legal requirements in foreign countries applicable to Learnkit or the applicable third parties, including the United States USA PATRIOT Act of 2001, which facilitates, among other things, the ability of United States of America (“U.S”) authorities to conduct searches and to seize or compel the disclosure of records which may contain personal information.
Learnkit recognizes that the European Union (“EU”) and Switzerland have implemented omnibus data protection regimes established pursuant to the European Data Protection Directive (95/46/EC) and the Swiss Federal Act on Data Protection, respectively. Among other things, these laws require an “adequate level of protection” for the transfer of certain individually identifiable data about individuals in EU member countries and Switzerland to Learnkit’s operations in Canada. The EU and Switzerland have each recognized that Canada is considered as providing such adequate level of protection pursuant to PIPEDA, with which Learnkit complies.
PROTECTING YOUR PERSONAL INFORMATION
We strive to maintain personal information in as accurate, complete and up-to-date a form as necessary to fulfill the purposes for which it was collected. We protect personal information by security safeguards appropriate to the sensitivity of the personal information, regardless of format. Our security safeguards include premises security and restricted access to files containing personal information. Depending upon the information under our control, we also use technological safeguards such as security software and firewalls to prevent hacking or unauthorized computer access, internal passwords and security policies.
INFORMATION WE COLLECT AUTOMATICALLY
We automatically collect certain information about you when you access or use our website or transact business with us, including:
- Log Information: We collect information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites.
To the extent that our website contains links to third party web sites. Learnkit is not responsible for the privacy practices or the content of such web sites nor does Learnkit warrant the quality, accuracy or completeness of information contained in these sites.
ACCESSING YOUR PERSONAL INFORMATION
You may write to us to request access to personal information about you. Learnkit will generally inform you if we are holding personal information about you, as well as details about the personal information. We reserve the right to confirm your identity before complying with any access request. In responding to an access request, we may charge a reasonable copying or retrieval fee, the amount of which we will provide in advance. Access to personal information may be denied if required or authorized by law. If a request for access is denied, Learnkit will provide an explanation of the reasons for the refusal.
If you choose to withdraw your consent to continued collection, use or retention of your personal information, we will explain the consequences of such withdrawal. You may also challenge the accuracy of personal information about you in our custody and Learnkit will amend personal information where appropriate.
HOW TO CONTACT US
Address: 109 Atlantic Avenue 3rd Floor, Suite 308 Toronto, Ontario M6K 1X4
Address: 301-896 Cambie St. Vancouver BC V6B 2P6, Canada
eMail: [email protected]
If you have a concern about the personal information handling practices of Learnkit, you may direct a complaint, in writing, to our attention. Upon verification of your identity, we will act promptly to investigate the complaint and respond within 60 days.
Where we make a determination that a complaint is well founded, we will take the necessary steps to correct the offending information handling practice and/or revise the privacy policies and procedures of Learnkit. Where we determine that a complaint is not well founded, the individual will be notified in writing of such determination.
If you are dissatisfied with any of our findings and/or corresponding action, you may bring a complaint to the Federal Privacy Commissioner at the address below:
The Privacy Commissioner of Canada — Website: www.privcom.gc.ca
112 Kent Street, Ottawa,
Ontario K1A 1H3
These terms were last revised on March 22, 2017.