After reading the title of this article one of the following thoughts may have crossed your mind: “Here we go again, another ‘how-to’ list about how to incorporate Millennials in the workplace”, or, “so what is this Millennial asking for this time?” Before you begin I’d like you to clear your mind of these thoughts
When I was in highschool one of my favourite things to do was go to the mall to shop with my mom and friends. Even though my small babysitting budget limited my big ticket purchases, it was still a fun, social activity that I always looked forward to. Today, the mall is a place that
We are living in the digital age. Technology has done a fantastic job of taking daily tasks and making them more efficient. With technology we can do almost anything, instantly! Whether it’s an email, text message or e-course, technology let’s us do whatever, whenever. Technology has not only made innovations in the way that we
Last month The HR Gazette published a series of interviews, with speakers from the most recent DisruptHR YVR event. The interviews are a great read! Each speaker provides compelling, insightful answers and collectively the group has a very optimistic outlook on the future of HR. If you haven’t had the chance to read the
Making changes to education is no simple task. Deviations from traditional learning models are often met with resistance, while introducing new technologies or methods often rely on systemic change. Despite challenges, online learning is making tremendous progress when it comes to infiltrating all pillars of education, from corporate learning, to higher education, to K-12 schooling.
In the SaaS industry, Customer Success has gone from being another Silicon Valley buzzword, to a weapon of choice for companies looking to increase their customer satisfaction. Customer Success reps are on the frontline, spending their time engaging with customers and acting as brand ambassadors for their companies. The most successful Customer Success reps have
In today’s retail marketplace, the most successful sales representatives are educators. Their sales skills are built around a deep knowledge of product and service offerings. It’s this understanding that transforms retail sales roles from simply selling products, to providing transformational customer experiences. Recommendations are no longer based on price or popularity. Highly trained, knowledgeable retail
