DisruptHR YVR was a huge success. We were very fortunate to have a great group of speakers who all share a common interest in disrupting their traditional HR roles. For anyone who missed the event or missed seeing any of the speakers, we’ve put together videos of each of the speaker presentations. Feel free to
In the restaurant industry today a quality training program plays a big role in how successful a restaurant is and how it stacks up against the competition. A proper training program ensures that all employees have knowledge required to perform and excel in their roles. Increased confidence and proficiency can maximize productivity and have positive
After reading the title of this article one of the following thoughts may have crossed your mind: “Here we go again, another ‘how-to’ list about how to incorporate Millennials in the workplace”, or, “so what is this Millennial asking for this time?” Before you begin I’d like you to clear your mind of these thoughts
When I was in highschool one of my favourite things to do was go to the mall to shop with my mom and friends. Even though my small babysitting budget limited my big ticket purchases, it was still a fun, social activity that I always looked forward to. Today, the mall is a place that
We are living in the digital age. Technology has done a fantastic job of taking daily tasks and making them more efficient. With technology we can do almost anything, instantly! Whether it’s an email, text message or e-course, technology let’s us do whatever, whenever. Technology has not only made innovations in the way that we
Last month The HR Gazette published a series of interviews, with speakers from the most recent DisruptHR YVR event. The interviews are a great read! Each speaker provides compelling, insightful answers and collectively the group has a very optimistic outlook on the future of HR. If you haven’t had the chance to read the
Making changes to education is no simple task. Deviations from traditional learning models are often met with resistance, while introducing new technologies or methods often rely on systemic change. Despite challenges, online learning is making tremendous progress when it comes to infiltrating all pillars of education, from corporate learning, to higher education, to K-12 schooling.
In the SaaS industry, Customer Success has gone from being another Silicon Valley buzzword, to a weapon of choice for companies looking to increase their customer satisfaction. Customer Success reps are on the frontline, spending their time engaging with customers and acting as brand ambassadors for their companies. The most successful Customer Success reps have
In today’s retail marketplace, the most successful sales representatives are educators. Their sales skills are built around a deep knowledge of product and service offerings. It’s this understanding that transforms retail sales roles from simply selling products, to providing transformational customer experiences. Recommendations are no longer based on price or popularity. Highly trained, knowledgeable retail
Employee onboarding has always been one of the most exciting things a company can do, as they’re adding new team members to their roster. It’s usually a signal of growth, new ideas and great talent coming in. The challenge, however, is getting this talent onboarded in an efficient manner. A lot of companies out there
One of the biggest challenges for Training & Development and People Departments today is how to translate in-person training to online learning. Many industries still struggle with adopting a digital approach for their staff training. One place we most often see the missed opportunity to leverage elearning is in the world of franchising. Franchises,
Blended learning is a fairly new term for corporate learning professionals. We’ve talked to a large number of heads of talent, HR leaders and learning professionals that have heard the term ‘blended learning’ tossed around here and there, but still find it a little vague. We’ve found that many may have a good grasp of
