In the SaaS industry, Customer Success has gone from being another Silicon Valley buzzword, to a weapon of choice for companies looking to increase their customer satisfaction. Customer Success reps are on the frontline, spending their time engaging with customers and acting as brand ambassadors for their companies. The most successful Customer Success reps have
Employee onboarding has always been one of the most exciting things a company can do, as they’re adding new team members to their roster. It’s usually a signal of growth, new ideas and great talent coming in. The challenge, however, is getting this talent onboarded in an efficient manner. A lot of companies out there
One of the biggest challenges for Training & Development and People Departments today is how to translate in-person training to online learning. Many industries still struggle with adopting a digital approach for their staff training. One place we most often see the missed opportunity to leverage elearning is in the world of franchising. Franchises,
Walk into our Learnkit office and you will be welcomed by a sensational aromatic experience ” thanks to our beloved Saje Nebulizer. We can’t get enough of the essential oils from Saje and we absolutely cannot be more excited about our new partnership with them. As one of Canada’s fastest growing companies, Saje has
Tedious seminars are out, elearning is in. Breakthrough elearning solutions are earning a seal of approval for organizations looking to develop best-in-class training for both new hires and current employees. Leading organizations are stepping away from old school learning strategies that don’t maximize learning effectiveness, and instead adopting elearning into their training process. Why the
