In today’s retail marketplace, the most successful sales representatives are educators. Their sales skills are built around a deep knowledge of product and service offerings. It’s this understanding that transforms retail sales roles from simply selling products, to providing transformational customer experiences. Recommendations are no longer based on price or popularity. Highly trained, knowledgeable retail
One of the biggest challenges for Training & Development and People Departments today is how to translate in-person training to online learning. Many industries still struggle with adopting a digital approach for their staff training. One place we most often see the missed opportunity to leverage elearning is in the world of franchising. Franchises,
The increasing complexities of products these days are demanding a more knowledgeable sales process. In our modern marketplace, the most successful salespeople are educators. They have a deep understanding of their products, services, capabilities, as well as their customers preferences and needs. With this rich understanding, they transform their role of simply pitching a product,
Typically, restaurant executives reach out to us when they’re looking to scale and improve their employee onboarding and restaurant training programs by adopting a blended, digital approach. Almost every restaurateur is faced with the challenge of increasingly intense competition, high customer expectations, and retaining quality employees. One of the best ways to address these challenges
As we head into the new year we’ve come across many predictions about trends in HR for 2016. One of my favourite posts was by Steve Boese, which inspired us to coin a newly coveted term “intelligent elearning solutions. In the post, What HR should be talking about most in 2016, (and what we need
Growing up, I loved watching late night infomercials. They were always so cheesy and I couldn’t help but wonder who would actually make those 3 easy payments of $49.95 to get the wacky and superfluous gadget or gizmo that was offering a freebie if you ordered within the hour. All except for one – The
The highest performing businesses are rooted in an engaged workforce, where employees are supported in their growth and development and provided the training they need to be successful. It seems simple, yet many companies are failing to provide their employees with foundational skills, knowledge and effective training to perform in their roles. This gap
Proper training is the backbone of any successful organization. Employees who receive the right training are more productive, efficient, and satisfied with their workplace experience. You’d be astounded at the ways that excellent training shapes the landscape of your office environment. If you want to provide superior training, start by making a checklist that addresses
To overcome the complexities and challenges that characterize the future of talent, people and business, we need to find new approaches to Human Resources. If you’re ready to start talking about talent in a whole new way, you are not alone! DisruptHR is for you! Join the DisruptHR revolution and support the rebellious future of
Earls Kitchen + Bar is not your average restaurant or employer. Innovation and improvement are truly at the core of everything they do. How they develop their people, craft their menu, and conduct their service, Earls is leading the way in organizational learning and development on all fronts. Earls believes in people living large, purposeful
Adapt to your staff’s learning needs. In my previous blog I discussed how using elearning for staff training can benefit organizations. But what about your employees who are behind the success of your company? Online learning is as equally beneficial for employees, as it is for an organization at a whole. Your new hires receive
E-learning, eLearning, online learning, digital learning ” what’s the difference and what does it all really mean? Elearning means different things to different people. Put simply, E-learning, elearning, online learning and digital learning are all synonymous terms for educational concepts delivered through digital means. We use these terms interchangeably to describe leveraging the latest
